Service designer, PhD, researcher and contract professor at the Politecnico di Milano – School of Design. Her research interests cover service design and design for social innovation, focusing on collaborative services, public services, methods and tools for co-design, sharing economy. “
Creative Citizens” is her last applied-research activity, focused on the co-design and co-production of a new generation of public-interest services, involving a group of citizens in a Milanese neighbourhood. She is member of
POLIMI DESIS Lab (part of the international network DESIS ).