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This summer we listened to you, our readers, about how to improve Shareable. Now, we’re excited to announce a plan for creating version 2.0 of Shareable, and we’d appreciate your feedback.
We’ve learned a lesson from version 1.0 of Shareable that all designers know: focus and simplicity are key to success. So we've decided to focus on two key priorities in order to do them exceptionally well. And we're leaving off everything that doesn't support these priorities.
Priority #1: Connect readers to local events
The feedback we heard most strongly from focus groups and the fall 2012 survey is that you want to meet other people interested in sharing. And you want to do this by participating in events and creating your own events (such as gift circles, swaps, and hackathons.) Today, we launched a prototype of the new Events Calendar. We’re planning to launch a more sophisticated version later this year, so we’d appreciate your feedback on what is working and what could use improvement.
Thank you to the readers who came up with the initial ideas behind the events network, especially:Alpha Lo, Ashley McCartney, Cat Johnson, Cristóbal Gracia, Dawnielle Castledine, Kate Drane, Kenn Burrows, and Vivian Wang.
Priority #2: Better tools for social media sharing
Ironically, Shareable’s stories don’t share very well on social media, and we’ve received plenty of complaints from readers about this. We’ve realized that sharing Shareable’s stories is one of the most important things that readers can do to help build the sharing movement.
We’re going to make it easier to share Shareable’s stories, and enable you to have better social media content for your friends by: 1) improving the images and text that appear in social media previews and 2) writing better story headlines that will encourage your friends to click. (For the geeks reading this, we plan to A/B test headlines.)
We also realize that conversations these days mostly happen on social media, not in the comments on the Shareable website. So we’re planning to retire commenting on stories. We’ll also strip out a couple of features that don’t get much use: the registration system and reader profiles. (We’ll keep profiles for everyone who writes a story.) We’re guessing that this may be the most controversial part of the plan, so please weigh in with your feedback.
Other improvements
Make it easier to find stories: There are approximately 2,000 stories on Shareable, but they are difficult to find. We will make it easier for you to find stories -- especially our how-to articles, which are very popular. (Improving navigation was the most popular idea for making the website more usable amongst readers in our fall 2012 survey.) We’ll also improve the search functionality (a popular idea in the fall survey, and first suggested by readers in the spring 2012 survey). So thank you to all the readers who pushed for these improvements.
Friendlier for first-time visitors: We plan to welcome new visitors to the site and help them understand what Shareable is about. Thank you to Maritza Schafer for suggesting this idea during our first online focus group, and to Dawnielle Castledine, Jesse Biroscak, Kevin Bayuk, Michael Stoll, and Sharon Ede for building on it.
Mobile devices: A reader suggestion from our spring 2012 survey was to make the website work better on cell phones and tablets. Thank you, we’ll do it!
More global content: Antonin Léonard and a reader in our spring 2012 reader survey suggested that we have more global stories, and the idea was very popular in the fall 2012 survey). We’re listening! We’ve added an Australia correspondent and coverage, and will continue to have more global stories as opportunities arise.
Things we’re not planning to do at this time
There were a couple of popular ideas that came from the focus groups and spring 2012 survey, but we’re not planning to undertake them at this time. This includes a “sharing finder” to locate nearby assets, such as tool-lending libraries or collaborative consumption services, suggested by Christopher Patz and Sharon Ede. This would require a lot of resources to create and keep up-to-date, even if the content was crowdsourced. So for now we’re choosing to focus on the events and social media sharing (see above).
Also popular was a policy tracker to track changes to public policy and laws worldwide related to sharing, suggested by Jesse Biroscak, Michael Stoll and Sharon Ede. After a strategic planning meeting, it’s clear to us that this is important to the sharing movement but doesn’t fit our core priorities for the near future. However, Shareable will do its best to support any organizations or individuals that want to create a resource like this.
We’ll keep these ideas, as well as others that readers suggested, in the mix as we move forward.
Thank you! Your thoughts?
Thank you again to everyone who offered their time, ideas, and opinions. And please let us know your thoughts about this plan by using the comments below.
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Comments
No idea how feasible this is, but it would be interesting if the events were also on a google calendar that I could then integrate with my own calendar. I would love for comments on stories to remain a feature if y'all have the bandwidth for it, because I think there are significant voices out there who don't use social media in this space, and I don't think that they should need to use social media to participate. Even if participation in comments is low now, it may take off as Shareable's following increases. Anyhow, awesome stuff overall! :)
I don't think you should disable comments. Even though there aren't many now, there should be more and more over time as traffic grows. It won't help build community on your own domain if you disable them. Comments on Facebook are all well and good, but this is better.
Thank you for the feedback, Nicole. Interesting idea about integrating into a Google Calendar (or, for that matter, any kind of "feed" that could be integrated into people's calendars). That said, if and when the calendar grows to have lots and lots of events, would it become a nuisance for you if lots of events showed up in a given day on your calendar?
As for the comments, thank you for that perspective, and you're right that not everyone uses social media. So far participation in comments hasn't increased with readership, so we're thinking it may remain a little-used feature that distracts from the goal of getting people to share the stories more with others. Anyway, thanks again for that, Nicole, and we'll see how else people weigh in.
Thank you for the feedback, John. So far the comments haven't been growing with traffic. (Of course that could change, but it hasn't been the trend.) I acknowledge your point about our domain though. Thanks again!
Sorry to hear about retiring the comments. Sometimes they're very helpful, and it's nice to be able to have your thoughts reach outside yr own facebook tribe. (Do your readers prefer only to speak to their friends?) How about asking for a volunteer comment moderator(s), to pick out the best comments (including from social media??)?
Or not; my 2 cents.
Thanks, Anna. It's helpful to hear feedback, and I see what you're saying about comments on the website reaching a larger/different audience. I've occasionally brought some comments over from Facebook to the comments, but very rarely. A volunteer moderator(s) could be helpful for that. So thank you for that suggestion.
Thanks Seth. Also - another problem that's solved by an open thread plus comments (& wouldn't be, without onsite comments) is reader questions & the need to answer them.
For example, I'd like to know if there's a task-exchange "karma" app available that crosses localities, that would let me ask for someone in community Z to give a ride to my friend there, & I'd "pay" the driver with my karma points, which I'd built up by doing favors for folks who needed them here. You folks don't offer "where's the app" info anymore, right? But a reader might know, & be able to tell me.
Hi Anna. We don't have a "where's the app" page, although we have a nice archive of how-to posts, if that would be useful to you: http://shareable.net/how-to-share. And, unfortunately, I don't know the answer to your question about a "karma" app. I'd seen someone talking about an idea like that on a Hub forum, but haven't heard any progress about it. Perhaps someone else reading this can chime in.
As for an open comment thread allowing reader questions, I see what you mean. Good point and noted.
(Also, thanks for your help with that spam comment. I deleted it, which cleared out the entire comment thread in the process.)
I totally agree, great plans all around. Losing comments can be painful at first but in my personal experience, it ends up being a better way to build community on social media.
Excited to see 2.0 in action!!
jessicareeder.com
Seth, Great stuff here, I love the transparency. I noticed that you guys are prototyping a calendar. We did that last year on opensource.com and had a similar approach...submit your event, check out our static page. We finally reached the volume, where, administratively, we just needed to review events and approve them. So we built this.
And I noticed shareable.net is on Drupal. So are we. See where I'm going here? I don't know the details of how this would work out, but I'm curious if there is an opportunity to co-develop a calendar and make it available under an open source license. Just tossing that idea out there.
Jason Hibbets
Jason, thank you so much for reaching out to let us know about the calendar you built for opensource.com. I'll contact you offline to follow up.
i love your blog..you are a spiritual being having a human experience..open source collaborations by voluntary participation is the future..diversity is key :D hugs and i love you :X:X
It would be a nuisance if I couldn't customize the calendar to just have events in my area show up for me. Otherwise no because you can show different people/groups calendars on your google calendar separately, so I would occasionally just show the shareable calendar on my calendar and then when I saw an event I liked would select "copy to my calendar" to make it visible on my calendar and not just shareable's. Hope that long sentence made some sense...
Nicole, if I'm reading your comment correctly, it sounds like an iCalendar/Google calendar feed would work, because even if it couldn't be customized by area, you could still copy the event(s) that you were interested in to your personal calendar. Did I understand you correctly?
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The new local events calendar is really wonderful. I already feel like I'm connected to the larger movement! Thanks so much for all you do!